Cyber Risks Services

Comprehensive solutions

Cyber risks have complexities inherent to their novelty, technical specificity, continuous and rapid evolution, which generate considerable challenges for the Insurance and Reinsurance market.

At Cooper Bros, we were pioneers in the investigation and adjustment of Cyber losses in our Region, which allowed us to acquire wide experience.

Moreover, through a strategic alliance with a firm specialised in cybersecurity and forensic investigation, we offer a comprehensive array of services and products intended to assist the cyber-insurance market in all stages of the business.

Services

Loss Handling & Adjusting

Specific claim handling & adjusting experience with losses of varied type and size (from standard to Large & Complex) under Cyber Risks and related policies.

Forensic Analysis

Highly experienced in forensic analysis of cyber-security incidents, aimed at determining, inter alia, their causes and resulting consequences.

Data Recovery

We assist the Insured in recovering (whenever technically feasible) compromised functions, systems and data in the most efficient manner possible.

Training and awareness

Training and briefs are given to different players of the Insurance Market in order to increase their cyber-security know-how and awareness.

Breach response services

FNOL receipt and handling (24/7/365), including triaging and coaching, initial mitigation tasks, full incident management, in-depth investigation, solution plan design and implementation, follow-up tasks, communication with relevant parties through the process, policy cover analysis/framing.

Marketing/ Commercial strategic support

Cyber insurance is a relatively new product (especially in Latin America), in a complex and changing environment. Market penetration is therefore not traightforward. Technical and strategic assistance is provided to brokers and insurers to maximize the effectiveness of their
commercial efforts in this specific field.

Advice on Proposal Forms and Policy wordings

Our combined experience with cyber-security matters and incidents, whether covered by insurance policies or not, allows us to assist and support Underwriters in improving the content of forms and wordings, in order to avoid unwanted outcomes in a loss scenario, and also to offer products which are up-to-date with the current state of technology and clients’ needs.

Aside from handling single assignments, we also design and implement protocols, procedures and integral response schemes which best fit insurers’ and clients’ needs.

 

Products

R-Box

Security Management modular software solution. It allows information security to be aligned with the business through risk assessment and management, regulatory compliance and business continuity, among others.

Application development

Design and development of applications to solve cyber-insurance needs and business
opportunities.